Cancellation policy

SUBSCRIPTION CANCELLATION POLICY

Rise & Thrive Eats offers recurring subscription options, including weekly and fortnightly deliveries.

Cancelling your subscription
You may cancel your subscription at any time. To prevent being charged for your next scheduled order, your cancellation must be made before Friday at 1:00 pm prior to the upcoming Tuesday delivery.

Cancellations made after the Friday 1:00 pm cut-off may apply from the following delivery cycle, as ingredients and production may already have been planned for your order.

Skipping or changing an order
Any requests to skip an upcoming delivery or make changes to your subscription must also be made before Friday at 1:00 pm.

Payments
Subscription payments are automatically charged using the payment method selected when the subscription is created. Subscription prices and applicable delivery charges will be displayed before purchase.

Fresh and perishable products
As Rise & Thrive Eats products are freshly prepared and perishable, we generally cannot accept returns or provide refunds for change of mind once an order has entered production. This does not affect any rights or remedies you may have under the Australian Consumer Law.

Contact
For assistance with your subscription, contact us at orders@risethriveeats.com.au.